Shipping and handling!

For fish and any live animals or invertebrates, we typically only ship on Monday and Tuesday. However, if you use UPS for one day, we can ship it on Wednesday. Please note that if you place an order on Monday or Tuesday, we will not ship it until next Monday.

Plant shipping, we ship plants Monday-Friday, typically the day after you place the order. We will ship it out!

Shipping options

We offer 3 different shipping services with 2 different carriers, both of which have drawbacks and advantages.

USPS Priority Mail 2-4 day shipping. We offer this service mainly for shrimp and aquatic plants. This service comes with way more delays than our other services. We also only temporarily offer it for livestock if the weather permits

UPS 1 day shipping we offer this service for everything, and we use this service all year. We highly recommend this service; it is worth the extra price.

USPS Ground Advantage: We use this service for live plants and non-perishable items such as our 3D printed products. This service takes 4-5 days, typically, but can sometimes take longer.

Please note we do not ship to Hawaii or Alaska. We also do not ship internationally!

Shipping Times and Delays

In the case of bad weather, we may put your order on hold for up to 2 weeks. This is for the health and safety of our livestock. We do not ship with temperatures below freezing using USPS Priority Mail. We ship every Monday and Tuesday, and sometimes Wednesday, depending on the shipping service used this is to ensure no delays over the weekend and to have a faster shipping time.

Packaging

What to expect when you open a box from us: typically, some sort of insulation, most of the time we use Styrofoam and newspaper, along with a heat pack/icepack, depending on the weather, this cost is already added when you purchase the shipping for live fish or shrimp from us. We also use breather bags for shrimp most of the time. Depending on the amount of shrimp in the order, these are bags that conduct oxygen exchange, so they do not need air at the top. We may also sometimes use breather bags for fish, but it depends on the species. For live plants, we mostly ship tissue cultures, and depending on the weather, we may add insulation or heat packs/icepacks. This is also already factored into the shipping cost when you place an order with us!